FAQ

Our most asked questions:

How long does it take to ship my order?

Please note: Our porcelain plates are made to order, ensuring the highest quality and craftsmanship. Orders typically ship within 4–6 weeks. We appreciate your patience — your one-of-a-kind piece is worth the wait.

What makes EVM Porcelain Plates unique?

EVM Porcelain Plates are a true blend of art and craftsmanship. Each plate begins as a hand-made original illustration, which is then meticulously scanned and printed onto fine German-produced porcelain, renowned for its superior quality and durability. What truly sets our plates apart are the hand-applied finishing touches — including the carefully painted colors on the borders and the delicate accents beneath the soup plates — making every piece genuinely one-of-a-kind. This combination of traditional artistry and precise manufacturing creates dinnerware that is both beautiful and functional, designed to bring nature’s elegance to your table.

Are the illustrations on the plates hand-painted or printed?

The original designs are hand-painted by the artist, then professionally printed onto porcelain using high-quality processes that preserve the detail and vibrancy of the artwork.

Can I use these porcelain plates for dining or are they just for decoration?

Our plates are versatile and designed for both dining and decoration. You can use them as functional dinnerware or as beautiful display pieces to enhance your home decor.

Are the plates dishwasher and microwave safe?

Most of our plates are dishwasher safe, but we recommend hand washing or low temperatures to preserve the printed illustrations. Please use mild detergents. Plates with metallic detailing should not be used in the microwave. Always check the product details for specific care instructions.

What types of illustrations are featured on the plates?

The designs of the first collection "A Taste of Africa", feature stunning illustrations of African wildlife, including elephants, giraffes, zebras, and tigers, all inspired by the founder’s experiences in Africa and beyond.

How should I care for and clean my illustrated porcelain plates?

To maintain the beauty of the illustrations, hand wash your plates with mild detergent and a soft sponge. Avoid using abrasive cleaners or scouring pads. If you want to use dishwasher, use a gentle cycle and avoid high temperatures.

How often can I wash the plates in the washing mashine?

Our EVM Porcelain Plates are designed to be durable and dishwasher-safe, so you can wash them regularly without worry. The high-quality German porcelain and carefully applied finishes withstand everyday dishwasher cycles. For the best longevity, we recommend using a gentle or eco-friendly dishwasher setting and avoiding harsh detergents. With proper care, your plates will maintain their beauty wash after wash.

Do the actual plates differ from the images on the website?

Due to the handcrafted nature of the process, variations may occur between the products and the images shown. The printing process also may add changes in colour and form. This adds to the uniqueness of each piece, making your plate truly one of a kind.

Can I purchase individual plates or only in sets?

We offer both individual plates and sets, depending on the collection. Check the product page for purchasing options.

Are these plates collectible?

Yes, many customers collect EVM Porcelain plates, especially limited-edition designs. Their unique illustrations and quality craftsmanship make them highly desirable for collectors.

How can I display my porcelain plates as decorative pieces?

You can use plate stands, wall-mounted plate hangers, or frame them in shadow boxes to showcase their beauty as part of your home decor. Browse through the blogposts, for any recommendations.

Where can I buy EVM Porcelain plates?

EVM Porcelain plates can only be purchased directly through our website.

Can I gift EVM Porcelain plates for special occasions?

Absolutely! Our plates make excellent gifts for weddings, anniversaries, housewarmings, and other special occasions. Each piece is a unique work of art that combines elegance and functionality.

How do I know if the plates are food-safe?

All our plates intended for dining are food-safe, with materials that meet industry standards. Be sure to check the product description for any special care instructions or limitations.

What should I do if my porcelain plate gets chipped or damaged?

Minor chips or damage may be repairable by a professional, especially for decorative pieces. For dining use, it’s best to replace damaged plates for safety. Contact our customer service for any assistance with replacements directly after purchase.

What if my delivery arrives damaged?

We take great care in packaging your EVM Porcelain Plates to ensure they arrive safely. However, if your order arrives damaged, please contact us within 10 days of receiving the package. To help us resolve the issue quickly, kindly include a photo of the damaged item along with your message. We’ll work with you to find the best solution, whether that’s a replacement or refund.